Client Introduction Administration Manager - Payroll Exp to £28k Weybridge Surrey URGENT
My client is a leading provider of payroll software and services around the globe. They currently require a experienced administrator with strong payroll knowledge looking for a new challenge.
Information about the role/ suitable candidates:
The role sits in the Service area part of my client, in the Client Experience Team.
The ideal candidate has excellent organisation and coordination skills. The person should be confident and able to deal with people at all different levels, within all different parts of the organisation. They also need to be able to react quickly on a day to day basis.
Payroll experience is essential. It may be someone who has a background in payroll, or who has run a payroll but would like to try something a bit different and be involved in the wider experience of payroll implementation (seeing the sales, implementation and introduction to a new client). It is not a Team Manager
level, but Team Leader type.
My client is a leading provider of payroll software and services around the globe. They currently require a experienced administrator with strong payroll knowledge looking for a new challenge.
Information about the role/ suitable candidates:
The role sits in the Service area part of my client, in the Client Experience Team.
The ideal candidate has excellent organisation and coordination skills. The person should be confident and able to deal with people at all different levels, within all different parts of the organisation. They also need to be able to react quickly on a day to day basis.
Payroll experience is essential. It may be someone who has a background in payroll, or who has run a payroll but would like to try something a bit different and be involved in the wider experience of payroll implementation (seeing the sales, implementation and introduction to a new client). It is not a Team Manager
level, but Team Leader type.
KEY DUTIES/TASKS:
- Administration of Client Introduction tracking sheets
- Collation of information from Sales, Implementation and Service to ensure tracking data is always up-to-date
- Allocation of new clients to members of the team following agreed criteria
- Identify slippages on implementation/live cycle and report/follow up accordingly
- Liaise with the off shored freedom team to obtain parallel reconciliation data.
- Assist the Client Experience Manager in all aspects of administration required.
- Co-ordinate metrics and statistics.
- Maintain records of non standard service elements (NSSE) agreed with Pre-Sales.
- Ensure NSSE information is documented and cascaded as necessary.
- Oversee the production of data for the new business payroll allocation meeting
- Manage SharePoint site of standard client documents
- Maintain knowledge of current products and services
- Arrange meetings, take minutes and ensure minutes circulated in a timely manner.
- Oversee individual new client transitions from implementation to live
EDUCATION AND EXPERIENCE:
- Minimum of two years experience in an Administration position.
- Payroll knowledge
- Location:
- Weybridge (KT13) jobs
- Salary:
- to £28,000 + bens
- Date posted:
- 20/09/2010 08:01
- Job type:
- Permanent jobs
- Company:
- Katana Recruitment Ltd
- Contact:
- Dean Martin
- Ref:
- Totaljobs/AdminManagerPayroll
- Job ID:
- 48555534
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